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Hotel Rules

KORTA Apartments are operated by the Company MANAS D.O.O. with headquarters in Barakovićeva 18, HR - 21 000 Split, Croatia, registered in the Commercial Court in City of Split under MBS: 060086339 and with VAT ID no.: HR 77290534017 .

Apartments Korta

4-star family-friendly guesthouse in the city center A roundtrip airport shuttle, 3 beach bars, and a terrace are just a few of the amenities provided at Apartments Korta. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.

You'll also enjoy perks such as:

Self parking (surcharge), limo/town car service, and an area shuttle

Express check-out, a computer station, and luggage storage

Multilingual staff, tour/ticket assistance, and free newspapers

Room features

All 12 individually furnished rooms feature comforts such as pillow menus and laptop-compatible safes, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.

Extra conveniences in all rooms include:

Highchairs and free infant beds

Hypo-allergenic bedding, pillowtop mattresses, and down comforters

Bathrooms with showers and free toiletries

Flat-screen TVs with satellite channels

Private yards, wardrobes/closets, and electric kettles

Policies

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM

Early check-in subject to availability

Minimum check-in age - 16

Express check-out

Special check-in instructions

Miscellaneous

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

There is no front desk at this property

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, host will greet you

Important informations

Fees

You'll be asked to pay the following charges at the property:

A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

A tax is imposed by the city: EUR 1.33 per person, per night for adults; EUR 0.67 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

Bathrooms with showers and free toiletries

A damage deposit of EUR 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras*

Airport shuttle fee: EUR 39 per vehicle (one-way)

Self parking fee: EUR 8 per day (in/out privileges)

Late check-out is available for a fee (subject to availability, amount varies)

Housekeeping is available for an additional fee

*The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, sofa beds, and high chair.

Onsite parties or group events are strictly prohibited.

Long-term renters welcome.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention:

This property does not have elevators

Only registered guests are allowed in the guestrooms

Alcohol is not served at this property

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Cancellation / prepayment

Apartments Korta offers free cancellation on select room rates, because flexibility matters! Cancellation and prepayment policies vary according to apartment type. Please choose the dates of your stay and check the conditions of your required room.

Fully refundable cancellation policy (100% refund)

For the units offering free cancellation, paid amount is fully refundable if cancellation is made no less than the indicated number of days prior to arrival.

Non-Refundable cancellation policy

For the units with indicated Non-refundable rate, if you change or cancel your booking you will not get a refund or credit to use for a future stay. This policy will apply regardless of COVID-19, subject to any local consumer laws.

Children and beds

Child policies

Children of any age are welcome.

Children aged 4 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years, the cot is free upon request.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in.

Payments by Booking.com Booking.com takes your payment on behalf of the property for this reservation. During your stay you can pay for any extras using Maestro, Mastercard, Visa, UnionPay credit card and Diners Club.

Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests must be quiet between 22:00 and 08:00.

Pets

Notice on how to submit complaints

It is in the interest of the guest to try to solve his complaint immediately at the destination. The guest is obliged to cooperate with the hotel staff in good faith to eliminate the causes of the complaint. If there is no improvement even after a complaint, the guest must ask for a confirmation that shows that the service was not provided, or that it was not provided in the manner agreed upon. The guest must attach the confirmation to the written complaint.

The guest must file a written complaint within 8 days after using the service. If the guest submits a written complaint after that deadline, the Hotel is not obliged to take such complaint into account. The hotel will resolve only those complaints that could not be resolved on the spot.

Pursuant to Art. 10 of the Consumer Protection Act, complaints about the purchased product or the service provided must be submitted in writing to the address: MANAS d.o.o., Korta Apartments, Plinarska 1, 21000 Split, Croatia or electronically to the address reservations@kortasplit.com with the name and surname, and the contact for the delivery of the answer.

The hotel delivers the response to the complaint in written form no later than 15 days from the day of receipt of the complaint, to the address that the guest left as a contact, or to the address from which the complaint was received

Jurisdiction

All possible disputes or disagreements will be resolved peacefully and by agreement in a manner acceptable to both parties.

If a solution cannot be reached, they contract the local jurisdiction of the Commercial Court in Split.